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| Businesses 'must learn how to hire an older workforce' |
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 Office staff in London must consider how they will employ new staff from London recruitment agencies in an environment where the workforce is getting older.While this includes abiding by age discrimination laws, it also could imply that HR staff need to come up with new methods of selecting candidates that do not put older workers at a disadvantage. Dr Lynda Shaw, a cognitive neuroscientist and business improvement strategist, noted that many HR departments now use psychometric testing when interviewing people. This, she suggested, "doesn't always work with an older population, because it is a very new tool". Employers must also bear in mind that older people could have "rusty" interview techniques if they have been with a company for some time. However, Dr Shaw added that businesses must also think about nurturing their older workforce once they have the job to help to rejuvenate them and feel interested in their work. "Sometimes when we are younger, we go in to a job where we have got these wonderful ideas and aiming to go high places," the expert remarked. "After a number of years, it becomes jaded and we realise we aren't going to make it to those dizzy heights - and it is quite a demoralising place to be." She highlighted the importance of re-engaging that employee in order to get the best out of them. Her comments come after figures published by the Office for National Statistics revealed last week that people are working for longer than they ever used to. Between 2004 and 2010, the average age in which people retire has risen from 63.8 years to 64.6 years for men and from 61.2 years to 62.3 years for women. One of the reasons for this is because of the cost of retirement, but also as more people live longer it has become customary for people to switch to part-time work and continue in their careers for longer. Therefore, Dr Shaw said that companies must adapt to an ageing workforce for them to work at optimum level. She recommended investing in lighting and acoustics, as well as technology and even wheelchair access. Posted by Mary King 
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